Terms and Conditions
Last updated: 15 September 2026
These Terms and Conditions ("Terms") govern your access to and use of the websites, software, applications, and subscription services provided by IfCondition ("IfCondition", "we", "us", or "our"). By creating an account, subscribing to a plan, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.
Please read these Terms together with our Privacy Policy, Refund and Cancellation Policy, and Service Delivery Policy, all of which are incorporated into these Terms by reference.
1. About Us
IfCondition is a software company established in 2009 that builds business software and AI automation tools. Our products are delivered as digital, cloud-based Software-as-a-Service (SaaS) subscriptions and include, among others, TutorPod, ChatBolt, Lehja, and Foran.
- Legal / business name: IfCondition
- Registered office: Darun Noor, Plot 10, Street 1, Survey 79, Golden Town, Karachi, Pakistan
- Website: https://ifcondition.com
- Support email: info@ifcondition.com
- Customer service phone: +92-3111-766-766
- Operational hours: Open 24 hours a day, Monday to Saturday (closed on Sundays), Pakistan Standard Time (PKT)
Our full contact details are available on our Contact page.
2. Definitions
- "Services" means the SaaS applications, software, websites, APIs, and related support provided by IfCondition, including TutorPod, ChatBolt, Lehja, and Foran.
- "Subscription" means a paid plan giving you access to one or more Services for a recurring billing period.
- "Account" means the login credentials and workspace provisioned to you upon registration or purchase.
- "You" / "Customer" means the individual or organisation accessing or subscribing to the Services.
- "Content" means any data, text, files, or materials you upload to, or generate within, the Services.
3. Scope of Services
IfCondition provides digital software subscriptions (SaaS). Our Services are delivered entirely online; no physical goods are ever shipped. Access to a Service is provisioned electronically through account login credentials after successful payment. For details of how and when access is granted, see our Service Delivery Policy.
We may add, modify, or discontinue features, plans, or products at any time. Where a change materially reduces the core functionality of a Service you have paid for, we will make reasonable efforts to notify you in advance.
4. Eligibility and Account Registration
To use the Services you must:
- Be at least 18 years old, or the age of majority in your jurisdiction, or use the Services under the supervision of a parent, guardian, or authorised organisation;
- Provide accurate, current, and complete registration information; and
- Maintain the security and confidentiality of your login credentials.
You are responsible for all activity that occurs under your Account. You must notify us immediately at info@ifcondition.com if you suspect any unauthorised use of your Account.
5. Subscriptions, Billing, and Pricing
5.1 Plans and Prices
Prices are displayed and charged in Pakistani Rupees (PKR / Rs.) for customers in Pakistan and in US Dollars (USD) for customers outside Pakistan. Current plan prices are:
- ChatBolt: Free plan, then Rs 13,610 / Rs 27,500 / Rs 55,275$49 / $99 / $199 per month — see our Pricing page
- TutorPod: pricing on request — contact info@ifcondition.com
- Lehja: pricing on request — contact info@ifcondition.com
- Foran: pricing on request — contact info@ifcondition.com
Prices are inclusive of all applicable taxes. Where taxes apply, they will be shown at checkout. We reserve the right to change our prices; any price change will apply from your next billing cycle and will not affect the current paid period.
5.2 Billing
- Subscriptions are billed on a recurring basis (for example monthly or annually) according to the plan you select.
- By subscribing, you authorise IfCondition and our payment processor to charge the applicable fees to your chosen payment method at the start of each billing cycle.
- Payments are processed securely through PayFast (Pakistan), our third-party payment gateway. Your card and payment details are handled by PayFast in accordance with their terms and applicable data-protection rules; see our Privacy Policy for how payment data is shared.
- If a payment fails, we may suspend or restrict access to the Services until payment is successfully made.
5.3 Renewal
Unless cancelled, subscriptions renew automatically at the end of each billing cycle at the then-current price. You may cancel at any time as described in our Refund and Cancellation Policy.
6. Service Delivery
The Services are delivered digitally and electronically. Access is provisioned via account/login credentials immediately or within a short window after successful payment. No physical products are shipped, and therefore no shipping fees, courier timelines, or delivery charges apply. Full details are set out in our Service Delivery Policy.
7. Refunds and Cancellation
Conditions for refunds, non-refundable circumstances, refund turnaround times, and how to cancel a subscription are set out in full in our Refund and Cancellation Policy. Cancelling a subscription stops future charges; please refer to that policy for when cancellation takes effect.
8. Acceptable Use
You agree not to:
- Use the Services for any unlawful, fraudulent, or harmful purpose;
- Upload or transmit malware, viruses, or malicious code;
- Attempt to gain unauthorised access to the Services, other accounts, or our systems;
- Reverse-engineer, decompile, copy, resell, or sublicense the Services except as expressly permitted;
- Send spam, unsolicited communications, or content that infringes the rights of others;
- Overload, disrupt, or interfere with the integrity or performance of the Services; or
- Use the Services to store or transmit content that is unlawful, defamatory, obscene, or infringing.
We may suspend or terminate your access if you breach this section, without refund where the breach is material.
9. Your Content and Data
- You retain ownership of the Content you upload to the Services.
- You grant IfCondition a limited licence to host, process, and transmit your Content solely to provide and support the Services.
- You are responsible for ensuring you have the necessary rights and consents for all Content you submit.
- Our handling of personal data is described in our Privacy Policy.
10. Intellectual Property
All rights, title, and interest in the Services — including software, source code, designs, trademarks, logos, and documentation — belong to IfCondition or our licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during your active subscription. No other rights are granted.
11. Service Availability
We aim to keep the Services available and reliable but do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to maintenance, updates, or factors beyond our reasonable control. We will make reasonable efforts to schedule planned maintenance to minimise disruption.
12. Third-Party Services
The Services may integrate with or rely on third-party providers (for example, payment processing by PayFast, hosting, and communication services). We are not responsible for the acts, omissions, or content of third parties. Your use of a third-party service may be subject to that provider's own terms.
13. Limitation of Liability
To the maximum extent permitted by law:
- The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.
- IfCondition will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, revenue, or goodwill arising out of or in connection with your use of the Services.
- Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to IfCondition for the relevant Service in the three (3) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
14. Indemnity
You agree to indemnify and hold harmless IfCondition, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Services, or your violation of any law or third-party right.
15. Suspension and Termination
- By you: You may stop using the Services and cancel your subscription at any time as described in our Refund and Cancellation Policy.
- By us: We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Services in a way that harms us, other users, or third parties.
- Upon termination, your right to use the Services ends immediately. We may delete your Account and Content after a reasonable retention period, subject to our Privacy Policy.
16. Complaints and Dispute Resolution
If you have a complaint or dispute regarding the Services, a payment, or a refund, please contact us first so we can try to resolve it quickly:
- Email: info@ifcondition.com
- Phone: +92-3111-766-766
- Hours: Open 24 hours a day, Monday to Saturday (closed on Sundays), Pakistan Standard Time (PKT)
We aim to acknowledge and resolve complaints within 3–5 business days. If a dispute cannot be resolved informally, it will be handled in accordance with the governing law and jurisdiction set out below.
17. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. You agree to submit to the exclusive jurisdiction of the courts of Karachi, Pakistan for the resolution of any dispute arising out of or relating to these Terms or the Services.
18. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you by email or through the Services. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
19. Contact Us
For any questions about these Terms, please contact:
IfCondition
Registered office: Darun Noor, Plot 10, Street 1, Survey 79, Golden Town, Karachi, Pakistan
Email: info@ifcondition.com
Phone: +92-3111-766-766
Hours: Open 24 hours a day, Monday to Saturday (closed on Sundays), Pakistan Standard Time (PKT)
See also our Privacy Policy, Refund and Cancellation Policy, Service Delivery Policy, and Contact page.