Service Delivery Policy

IfCondition provides digital software and automation delivered over the internet. This page explains, in plain language, how and when you receive access to what you pay for. Because everything we sell is digital, no physical goods are ever shipped.

What we deliver

IfCondition sells subscriptions to digital software (SaaS) and related services — including our products TutorPod, ChatBolt, Lehja and Foran. There is nothing to post, courier or physically ship. You receive access to the software electronically, through your account and login credentials.

How delivery works

After you subscribe and your payment is confirmed, we provision your access electronically. Depending on the product and plan, delivery happens in one of two ways:

Account and login access — we activate your account and send your sign-in details (or a set-up link) to the email address you provide.
Access to an existing account — if you already have an account, the new plan or features are enabled on it automatically.

No shipping address is required, and there is no delivery step that depends on your physical location.

Delivery timeframe

For most subscriptions, access is provisioned immediately or within 24 hours of a successful payment. If a product needs configuration or set-up before you can start using it, we will let you know the expected timeframe and keep you updated until your access is live.

If you have paid but have not received your access details within the timeframe above, please check your spam or junk folder first, then contact us at info@ifcondition.com and we will resolve it promptly.

Shipping charges

Because we deliver digitally and ship nothing physical, there are no shipping fees, handling charges, or courier timelines — locally or internationally. The price you see for a plan is for the software subscription itself.

Prices and currency

Prices on our website and at checkout are shown in Pakistani Rupees (PKR / Rs.) for customers in Pakistan and in US Dollars (USD) for customers outside Pakistan. Payments are processed through our payment gateway, PayFast. Plan pricing is listed on our Pricing page and is inclusive of all applicable taxes.

Cancellations and refunds

Delivery of digital access is separate from your right to cancel or request a refund. For how to cancel a subscription and how refunds are handled, please see our Refund & Cancellation Policy.

Complaints and support

If anything about your access or delivery is not working as expected, we want to hear from you. You can reach our team at:

Email: info@ifcondition.com
Phone: +92-3111-766-766
Hours: Open 24 hours a day, Monday to Saturday (closed on Sundays), Pakistan Standard Time (PKT)

We aim to acknowledge and resolve delivery issues within 3–5 business days. Full contact details are on our Contact page.

Related policies

This policy works alongside our Terms of Use, Privacy Policy and Refund & Cancellation Policy. Please read them together for the full picture of how we work with you.

IfCondition — full-autopilot business software and AI automation. Working since 2009.
Karachi, Pakistan · info@ifcondition.com