ChatBolt
Answer every customer instantly — day or night. A helper that chats like a human in five languages, automatic follow-ups, broadcasts to thousands, and one shared inbox for your whole team.
One shared inbox
Every WhatsApp chat and website message in a single, tidy inbox — nothing missed, nothing doubled up.
All your conversations, from every number and your website, in one list.
Find any chat by name, number or what was said.
Filter by number, agent, tag or unread — and save the views you use most.
New chats are shared out fairly and automatically, so customers never wait in line.
Leave private notes and tag teammates to collaborate on a conversation.
Colour-code and sort conversations however works for you.
Reply with text, images, video, documents and voice notes.
A clear countdown shows WhatsApp’s 24-hour reply window so you never miss it.
New messages and changes appear instantly for the whole team.
The AI assistant
It learns your business, answers clearly, and only hands over to a person when it should.
Point it at your site and it builds its own knowledge to answer from — no manual set-up.
Fully automatic, “it drafts, you approve”, or fully manual — you’re always in control.
Customers get a helpful reply in seconds, around the clock.
When something’s unclear it asks one natural follow-up, instead of guessing.
Understands and replies in English, Urdu, Arabic, Pashto and Punjabi.
It answers the actual question — it never fobs customers off with “check our website”.
Tricky or sensitive chats are passed to a real person smoothly.
It remembers what was already said, so answers make sense in context.
Set a friendly name and tone so it matches your brand.
Build it without code
Map out exactly how chats should flow — no developers, no waiting.
Create step-by-step conversations visually.
Start from proven flows like lead capture, support triage or booking.
Ask questions, collect details, and send people down different paths based on answers.
Capture names, emails, phone numbers and more, automatically.
Escalate to an agent at just the right moment in the flow.
Show the right message inside and outside your open hours.
Try a flow safely before any real customer sees it.
Go live with one click, and roll back to an earlier version if needed.
On your website
Turn website visitors into conversations without them leaving your page.
Drop a friendly chat bubble onto any website.
Match your colours, logo and welcome message.
Visitors get helpful replies straight away, day or night.
Visitors can talk to you without creating an account.
Website chats land in the same shared inbox as WhatsApp.
Your team can take over from the AI at any moment.
Reach & sell
Send the right message to the right people — and see exactly what happened.
Reach your whole list, or a segment, in one campaign.
Line up campaigns to go out at the perfect time.
Send to everyone, to a tag, or to a pasted list of numbers.
Track sent, delivered and read for every recipient.
Require sign-off before a big send goes out.
Built-in guidance protects your number’s WhatsApp quality rating.
Templates & replies
Approved templates and saved answers for consistent, professional replies.
Browse, create and manage your official WhatsApp templates.
Personalise templates with names, dates and details in a click.
Type a shortcut and your saved answer appears instantly.
Keep replies tidy by category and find them fast.
Leads & CRM
It spots interest, captures the lead, and helps you follow up.
When someone shows buying interest, a lead is created for you.
Each lead is rated cold, warm or hot so your team knows who to call first.
It politely asks for a name and number to capture the lead.
If someone mentions when they’re free, it notes it for booking.
Search, tag, import and organise your whole contact list.
Handle blocks and unsubscribes cleanly and respectfully.
No more forgotten leads — gentle follow-ups go out on their own.
Understands more
Customers can send more than text — and still get a helpful reply.
Send a photo and it can describe and respond to what’s in it.
Voice messages are written out and answered.
The same smarts apply on WhatsApp and your website widget.
Quality & compliance
Coach your team and catch problems before customers do.
Search and review the full message history for quality and compliance.
Set rules to automatically flag inappropriate or risky content.
See how fast each agent replies and get alerted on slow responses.
Ask customers to rate the chat and collect their feedback.
Set sensible daily limits per agent.
Customer phone numbers can be hidden from staff who don’t need them.
Reports
Clear dashboards for conversations, teams and trends.
Conversations, messages, resolution rate and response times.
Compare agents on volume, speed and resolutions.
See your busiest hours so you can staff for them.
Download the numbers for your own reports.
Numbers & team
Run several WhatsApp numbers and give everyone the right access.
A guided wizard connects each WhatsApp Business number step by step.
See each number’s quality rating and status in one place.
Give each teammate exactly the access they should have.
Invite people, set roles, reset passwords and manage the team.
Test with confidence
A full practice ground so you always go live sure of yourself.
Talk to your assistant as if you were a customer — without using your real inbox.
Try awkward and tricky questions to see how it holds up.
Keep test scenarios and re-run them whenever you make changes.
Any question it can’t answer becomes a quick to-do to improve it.
Safe & private
Serious security, without you having to think about it.
Your data is kept separate from every other business — never mixed, never shared.
The assistant runs on our own engine, so you’re not charged per reply.
Sensitive information is encrypted, with strong protection against spam and abuse.
Run your team on your own branded web address, colours and logo.
Get started
Tell us about your business and we’ll get you chatting on WhatsApp — usually within a day.